Ordering FAQs

Can I upload any Photograph or Logo? 

Yes we can do ANY photograph or logo. People choose pictures of families, weddings, kids, sports, pets, favorite places, memorial pictures, cars or anything you want. That is a big part of what is cool about New Light. You can truly highlight what matters to you...

How do I upload the photograph to you?

Simply click on the "choose file" link on the product page. This will allow you to choose a photograph from your computer to upload to us. Please make sure you view the "choosing the best size" information on the product page. 

How long does it take to receive my New Light product?

Current ship time: 3 weeks. Please keep in mind that every New Light Portrait & Sign is a custom product that is made by us right here in America. Orders typically ship within 2 - 3 weeks. However, this will be extended based on our order volume, holidays, etc. We will keep our order time updated here.

I need a different size. Is this possible?

Yes, if you do not see the size you want listed, we can do a custom size for you. There may be an extra charge. Please email us and let us know what you need here: info@newlightportrait.com

Do you do signs for businesses?

Yes, we can do any logo or promotion for any brand or company in full color. There are no limits to your design. This is a modern product that replaces the old neon signs for businesses. 

Can you do large orders for businesses?

Yes, whether you need 10, 50, 300, or 1000 signs, we can handle it. Please email us at info@newlightportrait.com to discuss your needs and pricing.

I am a photographer. Can I offer this to my clients as an add on? 

Yes, please contact us at info@newlightportrait.com to discuss.